Refund & Return Policy – KISSANMARKAZ.COM

Your satisfaction is important to us. This policy explains when you can request a refund or return.

1. Eligibility for Returns

You may request a return or replacement if:

You received damaged, expired, or defective items

You received wrong products

The product packaging is unopened and unused (where applicable)

2. Non-Returnable Items

Certain items cannot be returned:

Opened or used seeds

Fertilizers or chemicals with broken seals

Perishable agricultural items

Items damaged due to customer misuse

3. Time Frame

Returns must be requested within 48 hours of delivery.

Refunds are processed within 5–7 working days after approval.

4. Refund Type

Refunds may be issued as:

Bank transfer

Store credit

Replacement product

5. Return Procedure

Contact us at support@kissanmarkaz.com with your order number.

Share photos/video of the damaged or incorrect product.

Our team will review and respond within 24–48 hours.

We will arrange pickup or ask you to ship the product back (depending on location).

6. Order Cancellation

You may cancel an order before it is shipped.

Once shipped, cancellation is not possible.

7. Contact

For refunds or return issues:
📧 support@kissanmarkaz.com