This Shipping Policy explains how we deliver your orders.


1. Delivery Coverage

We deliver products all over Pakistan, including:

Punjab, Sindh, KPK, Balochistan, AJK & GB


2. Shipping Time

Expected delivery time:

2 – 5 business days for major cities

4 – 7 business days for remote areas

Delays may occur due to:

Weather

Courier issues

Seasonal load


3. Shipping Charges

Delivery fee varies based on weight, location, and courier.

Some promotions may offer free delivery.


4. Order Processing

All orders are processed within 24 hours after payment confirmation.

Orders placed on weekends/public holidays will be processed the next working day.


Courier Servics

KissanMarkaz Use Pakistan Post, Leopards Courier, TCS


6. Incorrect Address

If the address provided is incorrect:

Delivery may be delayed

Additional charges may apply

We are not responsible for lost parcels due to wrong address provided by customer


7. Damaged Parcels

If your parcel arrives damaged:

Take photos and contact us immediately

Do not accept tampered parcels from the courier if possible


8. Tracking Information

We provide tracking details via:

SMS

Email

Account dashboard (if registered)


9. Contact

For shipping-related questions:
📧 support@kissanmarkaz.com